Forum

	Gold Club customers may use the forums to discuss problems you may have, ideas to share around, and to keep up to date with what Business Manager Software is doing, such as campaigns, newsletters, and much more. You can also set a watch which notifies you if the topic you are interested in has been updated. Notifications may be sent through the web or e-mail. To add a topic to your watch list, click on the Watch This Topic link at the top of the topic page. Click on Stop Watching Topic to end the email notifications. After 30 days, inactive watches automatically expire. To see the current list of topics you are watching, click on "Your Control Panel" then "Watches". From this screen you can choose to receive email notifications when new posts are made. Just click on Add Email Notification next to the topic for which you want to be notified. You can delete a watch by clicking in the Delete tick box for the watch you want to delete, then clicking the Delete button.

FAQs

What is included in the Yearly Gold Club Subscription?
The Gold Club Subscription covers yearly updates of your software; you are entitled to receive 2 upgrades per year on a CD, and have access to unlimited downloads from the Download Centre. Your Gold Club subscription also gives you a number of other advantages - to get the full details, click here.

What are my Support Options?
We recommend that you contact your dealer for support issues. However, if your dealer is not able to provide support, or you are located in a regional area where your dealer is not able to support you, we offer a few different Support Contract options. Please see the full details of our Support Contracts here.

Is Advanced Business Manager (ABM) Multi-Currency?
Yes, as a product used across the world, Advanced Business Manager is completely multi-currency. Users can invoice customers, pay suppliers and even maintain bank accounts in foreign currencies.

How does ABM User Licensing work?
Advanced Business Manager licenses by concurrent users. This means if you purchase a five-user license, you can install the product on as many workstations as you have in the office, but only five users/workstations can access the Advanced Business Manager database at any one time.
All Advanced Business Manager licenses are provided on a single server basis only. You cannot split five users across multiple servers of two users and three users respectively. To do so requires an additional server license.

How much does it cost to run additional companies in ABM?
Nothing. Advanced Business Manager software allows you to add as many company databases to the same server as you desire without the need for additional company licenses.

What reports are provided with the system?
Advanced Business Manager provides over 100 Crystal Reports with the standard system. Because these reports are written with the generic Seagate Crystal Reports program, they can be modified or edited by anyone with a copy of the Crystal program. Advanced Accounting Software provides a runtime license for Crystal with Advanced Business Manager, and provides users with the ability to not only customise existing reports but to also add new Crystal Reports into the Advanced Business Manager menu system.

How much training will I need when starting with ABM?
It is difficult to determine how much training is required before getting to know a client. However, Advanced Business Manager is a very simple program to learn. We find that most users will have a very good understanding of Advanced Business Manager after three days of training. Your local Advanced Business Manager Channel Partner will be able to give you an exact estimate of your specific requirements.

Can Advanced Business Manager be tailored to our needs?
Each company database can be easily customised to store extra information, which is special to your company. Up to 48 extra items of information can be specified for each customer, supplier, product, job or general ledger account. Custom items can be shown on forms, reports and mail merge letters.
Forms can be customised using Crystal Report Writer or Microsoft® Word. Import/export facilities are provided to common data formats including Excel. The Developer's Kit, which includes technical documentation, provides custom controls for importing transactions. This allows developers to "bolt on" custom software and third party applications.

Where do I buy Advanced Business Manager?
For further information, contact our Sales Team who will direct you to a reseller in your area.

What's the pricing of ABM?
Pricing is dependent on number of users and what sort of functionality you need. Please contact your dealer or the BMS sales team to get pricing information on ABM.

Other significant advantages of ABM are:

• no end of month or end of year processing; keep going with your normal processing, and print your reports - even statements - whenever it suits you.
  
• complete integration with microsoft outlook for contact management
  
• document management - all your email, word and excel files can be seen and used from within ABM
  
• robust database that can grow and keep pace with any business. SQL Server is one of the best and fastest data repositories available.
  
• easy customisation you can do yourself, using the 48 custom fields per ledger
  
• quick GST reporting with full auditing facilities

It is a good idea to sit down with your dealer and discuss the timing of a move. Have a good look at ABM as if you were buying any new package to see what business processes you need to put in place.